Click on the accompanying link for details. In the Shipping section, look for the "Shipping Status" field. Go to the Items I've Sold view of My eBay and click the "View Shipment Status" link for the item.Ģ. In addition, you can check the status from My eBay:ġ. The email will contain a link to check the status of the package. Once you've printed the label, an email is automatically sent to you and your buyer. How to Track or Confirm the delivery of a package We provide you with package tracking service, from package origin country/territory to destination country/territory, from package pick-up to package drop off. Buyers who can track their package are more likely to buy from you again. You can verify the delivery of an item easily with official documentation and avoid problems later. You'll receive fewer emails from buyers asking about the status of their shipments. Stating in your listing that you provide tracking or delivery confirmation attracts more buyers and shows you're a serious seller.įewer buyer emails. Through My eBay, you can track the delivery status for USPS packages, and tracking information from initial scan to final delivery for UPS packages.īuild buyer confidence. Once you print your shipping label and attach it to the package, both you and your buyer can easily monitor the status of the package. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.Home > Sell > Shipping Center > Track Your Package When you have that, contact PayPal via phone (log on to your account and click contact at the bottom of the page, or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. THEY DON'T HAVE TO SAY WHICH ADDRESS IT WAS SENT TO, JUST THAT IT WAS NOT DELIVERED TO YOUR ADDRESS.Ĭheck tracking in below link to see where it went. Or one that includes a statement mentioning your address and saying the item was delivered to a different address. ![]() To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. With that information they may well just issue you a refund. So then its your turn to do some work to assist Paypal in recovering your purchase price from your seller.įirstly ring Paypal customer services and tell them that the number is fake or that the item was shown as shipped before you purchased it. Seller provides tracking that shows delivery = seller wins. So disputes for non receipt of item are mostly automated. Clearly, ebay doesn't do much to protect its users against this kind of scam (and its support staff is not trained about these scams), and I don't think Paypal seriously investigated my is just a payment processor that gives you 'some' buyer and 'some' seller protection. Nevertheless, Paypal denied my claim, and there is no "Appeal" button in the dispute center next to this claim. So I opened a payment dispute with Paypal and provided the evidence above. I contacted ebay, but their response was that I should wait. ![]() The shipment supposedly originated in Chicago, IL, but Chicago did not appear in the tracking history The item was marked as delivered hours after the trakcing information was provided (for a shipment from Chicago, IL to Alexandria, VA) The tracking history started 2 days before I even placed my order on ebay There was ample evidence that the tracking number was fake: The seller provided a Fedex tracking number and the item was marked as delivered in the Fedex system (and on ebay), but I never received it. ![]() A quick google search shows that this type of scam is not uncommon. I was the victim of a fake tracking number scam on ebay.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |